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Text IV. Resumes and Covering Letters

When you apply for a job, most employers ask for 2 important documents:

ü A CV or resume

ü A covering letter

Your CV and letter are usually the first impression that an employer has of you. And because an employer may have hundreds of job applications to consider, you have about 15 seconds to make sure that first impression is a good one.

Your CV's job is to get you an interview. To do this, it must:

· attract

· inform

· persuade

· sell

A good CV is one of your most important tools in the search for employment.

WHAT A CV OR RESUME IS NOT

A CV is not a book.

A CV is not an obstacle.

A CV is not a tombstone.

A CV is not boring or difficult to read.

A CV is not your life story or autobiography.

A CV is not a catalogue of your personal opinions.

A CV is not a list of problems with past employers.

WHAT A CV OR RESUME IS

A CV is short.

A CV is seductive.

A CV is an important document.

A CV answers the question "Why?"

A CV is interesting and easy to read.

A CV is a list of benefits for the employer.

A CV is as much about the employer as about you.

a) Your covering letter must sell your CV.

When you send your CV to apply for a position, you should also include a short letter. This letter is called a covering letteror cover letter. A covering letter sent with a CV/resume is known as a letter of application.

Before looking at your CV, an employer usually reads your covering letter. If it is badly-written, or untidy, or difficult to read, your CV will probably go into the nearest bin. If it is well-written, attractive, easy to read and persuasive, the employer will turn to your CV.

The reader of your letter does not want to waste time on unnecessary details. You should therefore design your letter to be easy to read. It should be short, concise and relevant. It should not be too formal or complicated. Your letter should:

· confirm that you are applying for the job

· say where you learned about the job

· say why you want the job

· say why you would be a benefit to the company

· request an interview

FORMAT

1. Your address - telephone - fax - email Put your address and telephone number, fax and/or email address at the top in the centre OR on the right.
2. Date   Do not write the date as numbers only, for two reasons: · It can be considered too official and therefore impolite · All-number dates are written differently in British English (31/12/99) and American English (12/31/99). This can lead to confusion.
3. Destination name and address   This is the name of the person to whom you are writing, his/her job title, the company name and address. This should be the same as on the envelope.
4. Reference   This is the reference number or code given by the employer in their advertisement or previous letter. You write the employer's reference in the form: 'Your ref: 01234'. If you wish to include your own reference, you write: 'My ref: 56789'.
5. Salutation A letter in English always begins with 'Dea...', even if you do not know the person. There are several possibilities: · Dear Sir · Dear Madam · Dear Mr Smith · Dear Mrs Smith · Dear Miss Smith · Dear Ms Smith
6. Subject   The subject of your letter, which for a job application is normally the Job Title (for example "Sales Manager").
7. Body The letter itself, in 3 to 6 paragraphs
8. Ending · Yours sincerely · Yours faithfully · Yours truly
9. Your signature Sign in black or blue ink with a fountain pen.
10. Your name Your first name and surname, for example: · Mary Smith · James Kennedy
11. (Your title) If you are using company headed paper, write your Job Title here. If you are using personal paper, write nothing here.
12. Enclosures Indicate that one or more documents are enclosed by writing "Enc: 2" for two documents, for example.

 

In the English-speaking world, an employer would usually prefer to receive a letter of application that is word-processed (that is, produced on a computer and printed). A hand-written letter could be considered unprofessional.


Covering Letter Sample 1

Apartment 17, 5678 City Road, New York, N.Y.
914 925 260 ap@palace.net
 
Mr Richard Barron
Director of Human Resources
Orient Media, Inc.
777 Long Street
NEW YORK
28 April 2006
Dear Mr Barron
Bilingual Personal Assistant
 
I wish to apply for the post of Bilingual Personal Assistant advertised in today's issue of the New York Times.
You will see from the enclosed resume that I have ten years' experience in the publishing field, the last seven as a bilingual secretary. I have also traveled widely, accompanying the vice president on trips to Asia.
I am fluent in French, which I studied while at university, and in Japanese, having spent two years working in a publishing company in Tokyo.
If you feel that my qualifications and experience are suitable, I can be available for interview at short notice. Thank you for your consideration.
 
Sincerely
[signature goes here]
 
Amanda Prince
 
Enc:

Covering Letter Sample 2

17 King's Terrace • Richmond • Surrey • UK
Tel: +44 208 123 456 • Email: tc@repu.com
 
Ms Jennifer Andrews
Managing Director
Micronet Technologies
Westminster Tower
LONDON EC7 7IT
17 August 2002
Confidential
 
Dear Ms Andrews
European Sales Manager
 
I should like to propose my candidature for the position of European Sales Manager with Micronet Technologies as advertised in the latest issue of the Financial Times. As you know, I am currently National Sales Manager with Intelel where I have expanded sales by more than 50% annually. In total, I have twelve years' experience in information technology and sales to offer you.
As you can judge from my enclosed CV, I have consistently increased sales and profitability in each of the companies I have worked with. I have also become highly involved in Internet sales, which is one of the reasons for my particular interest in a forward-looking, network-based group like Micronet Technologies.
As European Sales Manager within your group, I would aim to strengthen your existing partnerships and oversee an aggressive policy of revenue growth, building on my extensive experience and contacts.
  I know that you will understand the need for confidentiality and discretion. I look forward to calling you in a few days to arrange an interview at a mutually convenient time.
Yours sincerely
[signature goes here]
Thomas Crown
 

b) Your CV must get you an interview

CV stands for the Latin words Curriculum Vitae, which mean: the course of one's life. A CV is also called a résumé, resumé or resume (especially in American English). Your CV is a summary of your professional/academic life until now, and it usually concentrates on your personal details, education and work experience.

Your CV's job is very simple: to get you a job interview. To do this, your CV must be:

· clear

· well-organised

· easy to read

· concise

· relevant to the job offered

You should include everything that is relevant to your employment or career and nothing that is irrelevant. There are usually 5 general headings of information to include:

· Personal details: name, address, email and telephone number (and sometimes nationality, age/date of birth and marital status)

· Objective: a headline that summarizes the job opportunity you are seeking

· Work experience: your previous employment in reverse chronological order - with most detail for your present or most recent job

· Education: details of secondary and university education - including the establishments and qualifications

· Personal interests: demonstrating that you are a balanced, responsible member of society with an interesting life outside work

Sometimes, you may need to give additional information for a particular job or because you have special qualifications.

In general, 5 or 6 headings will be enough for most resumes or CVs. However, sometimes you will want to use more headings - when applying for a particular job for which additional information is appropriate. Here is a CV layout with most of the possible headings that you can choose from.

 

Your name First name Surname (for example, John Brown) Include a good photo if you want or if requested  
Address Telephone Fax Email 17 Any Road, ANYTOWN, Anycountry   +44 171 123 4567 +44 171 123 4567 myname@anydomain.net
Personal Information Marital status: Nationality: Date of birth: Age: Place of birth:     · single · married · divorced · separated · widowed   French   State your date of birth in the form 1 January 1975 or January 1st, 1975   Town, Country
Objective: State the position or opportunity that you are looking for. (This must be short. One or two lines only.)
Summary of qualifications: Make a short list of the qualifications you have for this job. (This should be short. Your full qualifications will appear later under 'Education').
Professional experience: List your jobs in reverse chronological order (last is first).
Education: List your university/school in reverse chronological order (last is first).
Specialized skills: Any additional special abilities you have (for example, computer programming) that may be of interest to the employer.
Patents and publications: List any relevant inventions you have made or books, articles and papers you have published.
Additional professional activities: List any relevant work activities not listed elsewhere.
Professional memberships: List any relevant professional associations or clubs of which you are a member.
Extracurricular activities: List any relevant activities that you have outside work.
Volunteer experience: List any relevant activities (present or past) that you have done unpaid.
Awards received: List any relevant awards or prizes.
Accreditations: List any official recognition of you by a relevant organization.
Security clearance: For certain jobs with government or companies contracted by government, it may be necessary to state your level of authorization to work on classified or confidential projects.
Civil service grades: If relevant, list your grades or levels as a civil servant (that is, state employee).
Community activities: List anything you do for your local community (for example church or school) if it is important or relevant for this job.
Languages: If necessary, list the languages you can speak. You can use the following descriptions: · mother tongue · fluent · excellent · good · some knowledge
Travel: Details of travel and exposure to cultural experiences that may support your application.
Interests and activities: List things that you like or like doing (for example governor of local school, going to opera, drama or tennis).
Hobbies: List your favourite leisure-time activities (for example, stamp-collecting). You should include this only if you think it will be interesting for the employer. You may prefer to include this under 'Interests and activities'.
Additional information: Add any additional information that is necessary and relevant for a particular job.
References: If required, give the names and addresses of (two) people who can give you a reference. Alternatively, you can state 'Available on request.'

FORMAT

a) Word-processed or hand-written?

Your CV should be word-processed, for several reasons. Firstly, in the English-speaking world a hand-written CV would be considered unprofessional. Secondly, many recruitment agencies and some employers like to electronically scan CVs. Thirdly, it will be much easier for you to update and modify your CV to target it to a specific employer.

b) How many pages?

It is usually best to limit your CV to a maximum of 2 pages. You can usually put everything you need to get an interview on 1 or 2 pages. If you put more than this, the employer has too much to read. In addition, if you put everything in the CV, you will have nothing new to say at the interview.

c) What size paper?

There are basically 2 standard paper sizes, depending on the part of the world:

· A4 (297 x 210 millimetres) - used largely in Europe, including the United Kingdom

· US Letter Size (8 1/2 x 11 inches) - used largely in the United States

d) What quality paper?

Remember that several people may read and handle your CV. It will also be an important document during your interview. Choose a good quality, fairly heavy paper so that it will remain in good condition at all times.

e) What sort of typeface?

Choose an easy-to-read typeface. Typefaces are designed for specific purposes. The standard typefaces Times New Roman or Arial are perfect for your CV. Not too small, not too large! A size of 10 or 12 point would be appropriate.

 

DO NOT USE ALL CAPITALS LIKE THIS! CAPITALS ARE VERY DIFFICULT TO READ AND MAY BE CONSIDERED IMPOLITE IN THE ENGLISH-SPEAKING WORLD. Do not use a lot of italic like this. Italic can also be difficult and irritating to read. Do not use a fancy typeface. It is not appropriate for a professional document.

CV Sample 1

Name Amanda Prince
       
Address Apartment 17, 5678 City Road, New York, N.Y.
Telephone 914 925 260
Email ap@palace.net
       
Professional Experience
   
1995-present PanTransCo. Inc, New York, N.Y.
  Bilingual Corporate Secretary
  · Scheduling conference appointments for Vice President · Frequent travel to Japan, Hong Kong and Singapore · Transcription of confidential correspondence
       
1992-95 ExpoSymbol, Washington, D.C.
  Bilingual Secretary to Export Sales Manager
  · Exhibition grant administration · Editorial Assistant for company newsletter
       
1990-92 Symnet, Tokyo, Japan
  Office Assistant
  · Typing royalty contracts, manuscripts, correspondence · Answering phones, ordering supplies
       
Education & Qualifications
   
1989-92 State University of New York, New Paltz, N.Y. · Bachelor of Arts Degree (International Relations) · Graduated Cum Laude May 92
       
Professional Skills
  · Word, Excel, Access, Word Perfect, Pegasus Mail · Proficient in Delphi computer software · Communication, interpersonal & organizational · Typing 65 wpm, Internet
       
Languages  
  · French, fluent · Japanese, fluent
       
Interests
  Oriental culture, Internet, tennis
       
Referees
  · Mrs Jane Bonner (987 654 321) C.E.O., ExpoSymbol, PO Box 234, Washington, D.C.
  · Mr Andrew Held (098 765 432) Vice President, Interplat, 27 Patton Place, Atlantic City
           

CV Sample 2

  Thomas Crown
       
Objective Seeking an International Sales Management position in Information Technology where my extensive sales experience will be used to the full
       
Experience 1996- Intelel London, UK
  National Sales Manager · Increased sales from Ј60 million to Ј100 million. · Doubled sales per representative from Ј5 to Ј10 million. · Implemented Internet sales grossing Ј25 million
       
  1991-95 Teletrona Systems Edinburgh, UK
  Northern Sales Manager · Increased regional sales from Ј95 million to Ј200 million. · Expanded sales team from 30 to 60 representatives. · Suggested new services adding Ј35 million to revenue.
       
  1989-90 ESS Holdings Cambridge, UK
  Senior Sales Representative · Increased sales by 300% annually. · Closed deals with 100 major new accounts. · Won over 25 competitor clients - adding Ј50 million to revenue.
       
  1986-89 ESS Holdings Cambridge, UK
  Sales Representative · Increased sales by 300% annually. · Awarded company's highest sales award each year. · Developed 'Winning Presentations' training course.
       
Education 1982-86 London University London, UK
  · BA, Business Administration and Information Systems · Captain of university Rugby Club.
       
  1978-82 St Andrew's School Plymouth, UK
  · 4 GCE 'A' Levels. · President of school's Drama Society.
       
Interests St Andrew's Board of Governors, rugby, drama, chess
       
17 King's Terrace, Richmond, Surrey, UK Tel: +44 181 123 456 Email: tc@repu.com



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