Main Body

Ÿ Food and Prices (good and bad points with examples)

Ÿ Service (good and bad points with examples)

Ÿ Atmosphere (good and bad points with examples)

Conclusion

Overall impression and suggestions.

Listening

Part 1. Listen and underline the correct information in the table, then use the table to talk about Romano’s.

	Good points	Bad Points&Suggestions
Food&Price	· menu varied/boring, great pasta dishes & interesting desserts/starters · not cheap/not expensive	· wine tasted like vinegar/beer – check quality of wines
Service	· staff polite & helpful · service very slow/fast	· one waiter was wearing jeans/a tracksuit – get staff a proper uniform
Atmosphere	· soft/loud music, beautiful furnishings, clean tables, friendly staff	· very noisy/smoky – start a no-smoking policy

Part 2. Use the information in the table above to write a report about the good and bad points of Romano’s (150-200 words).

Part 3. Tim Davis visited the new Fontana’s Pizza House in Sunford last week. Read his comments and be ready to write his report. Use the report in the previous exercise as a model (120-160 words).

· The pizzas were tasty and they weren’t expensive.

· It was rather noisy – I think they should play quieter music.

· The tables were clean and the furnishings were very modern.

· The menu was rather boring – I think they should add some different dishes.

· The service was slow – I think the manager should train staff to work faster.

· The staff were very friendly.

<== попередня сторінка	\|	наступна сторінка ==>
Introduction	\|	Exercise 24

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