Vocabulary

Complete the second part of the dialogue with the words in the box.

confirmed ■ credit card ■ expiry date ■ name

RCan I have your___________, please?

G Yes, it's Dowling, Anita Dowling.

R Sorry, can you spell that, please?

G Yes, it's A-N-I-T-A, Dowling, D-O-W-L-I-N-G.

R OK. Can I take your details?

G It's a Visa card, number 4838 1867 3324 0089.

R Let me just check ... 4838 1867 3324 0089.

G That's right.

R And what's the_______?

G It's 09/05 - September 2005.

R OK, that's all for you, Ms Dowling.

We'll look forward to seeing you on 24th June.

G Thank you very much. Goodbye.

Speaking

- Work in pairs. Read the telephone dialogues in
Exercises 2 and 4 aloud.

- Work in pairs. Read the reservation form
and role play a dialogue between a guest and
a receptionist.

Hotel Dubrovnik Customer reservations

Arrival date16 March

Departure date18 March

Room typesingle, non-smoking

Guest's nameTony Jamieson

Telephone no.(00 44) 020 8769 7883

E-mail addresstdjamieson@totalize.co.uk

Room ratesSingle 125
Double 150

Credit card details

Type of card

(Visa, Amex, etc.) Mastercard

Cardholder's nameMr T. Jamieson

Card number5432 6172 2351 9846

Expiry date11/04

Get real

Work in groups.Find out what types of hotels and room prices there are in your town or area. Create a short guide for visitors. Remember to include a budget option, a mid-range option, and a luxury option if you can. Use your price guide to practise role playing the dialogue.

Do you have a sense of humor?

Read. Make a brief summary.

A Republican and a Democrat.

It isn't difficult to travel now. People can travel by train and by plane, and if they have cars, they can drive to any place they want. But over a hundred years ago it wasn't as easy to travel as it is now. Though there were trains at that time, people often used horses.

Here is a story about an American congressman who was travelling from New York to Washington on horseback. On his way he had to stop at a small hotel for the night. The owner of the hotel came out to meet him. The congressman asked if there was a room available till the next morning. "Certainly," the owner of the hotel answered. "But I want to know whether you are a Republican or a Democrat". "Why do you want to know it?" the congressman asked. “You see," the owner of the hotel explained, "I want to do my best for all my visitors. And I've heard that a Republican likes good accommodation for himself, and a Democrat is more interested in a warm place and good food for his horse." "Then," said the congressman, "I am a Republican and my horse is a Democrat".

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