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Telephoning (I).

Shops and restaurants do not allow customers to use their office telephones, but some have payphones and there are boxes in the street and in public buildings. When giving numbers to an operator, read each figure separately. Zero is read as the letter 'О'. When the same figures occur together, the word 'double' is used. 886103 is read as 'double eight six one О three'. Some of the telephone services available are: Emergency calls to the Fire Brigade, Police, and Ambulance Service, for which you should dial 999. A.D.C., which stands for 'advise duration and charge', means that when the call is finished the operator rings you back to tell you how long the call was and how much it cost. Directory Enquiries give information about numbers both in the U.K. and abroad. Personal calls are made to a particu­lar person. A fixed charge is made for the service, but you do not pay for the time taken to find the person. If he is not there the call is tried again later without further charge. Transferredcharge calls are paid for by the person receiv­ing the call rather than the caller.

A: Number please.

В: I'd like to make an A.D.C., personal call to 014862435, please.

A: What is the name of the person you wish to speak to?

В: Miss Susan Greene. GR double ENE.

A: What is your number, please?

В: Brighton 11865.

***

— Number please.

— East bourne 74655, personal with A.D.C., please.

— Who do you want to speak to?

— Extension 214.

— What number are you call­ing from?

— Aberdeen 605.

***

— Number please.

— Could you get me Luton 12507? Make it personal, please.

— The name of the person you are calling, please?

— The Export Manager.

— Where are you calling from?

— Belfast 74520.

***

— Number please.

— Can I have a personal call to Bedford 645932, please?

— Who are you calling?

— I'm not sure of the name, but it's room 211.

— Your exchange and num­ber, please?

— Swansea 66932.

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