Read the text above once more and find the main idea of it.

Prepare the retelling of this text.

USE OF LANGUAGE

Match the words with the correct definitions. The number in brackets refers to line in the text

Words	Meaning
1. long-term(15)	A) the negotiation technique when the other negotiator discovered something you want that they don’t value highly, serves as a strong pressure point for you to make a major concession
2.bargain (20)	B) the negotiation technique : repeatedly lowering the (overly inflated) price without getting any reciprocal concession from you, may lead you to feeling guilty and giving up something that is valuable to you without getting equivalent value in return
3. a false demand (24)	C) A long period of time, as for a bond (e.g. 10 or more years) or for a bay and hold investment strategy
4. false concessions(27)	D) – the last line in an audit; the line that shows profit or loss -the decisive point
5.bottom line (2)	E) An agreement between parties (usually arrived at after discussion) fixing obligations of each A price below the standard price

9. Find in the text the synonyms to the words bellow (the number in brackets refers to line in the text):

word	synonym(s)
1. multinational	(1) (2)
2. aim	(1) (4)
3. to make sure	(69)
4. communication	(3) (6)

GRAMMAR DRILLING

10. Complete the following sentences:

1.You would know English better if …. .

2.If I were you … .

3.We should be glad if … .

4.If you had finished this project a week before … .

5. If we book the tickets on Monday… .

The following thoughts passed through the minds of two negotiators during a negotiation. Use the words and phrases in brackets to reproduce what they actually said.

a) That’s impossible.

(unfortunately /would not/possible)_________________________?

b) We can’t go higher than 7 %

(would find/quite difficult)_________________________________?

c)We won’t accept less than $5 a unit.

(afraid/not in a position /this stage)____________________________?

d) We need a commitment from you now.

(would/some kind)______________________________________?

e)It would be a good idea to agree on a price before we go further.

(wouldn’t/ better)_______________________________________?

f)We hoped you’d pay a deposit today.

(were hoping/able)_____________________________________?

g) It will be difficult to get my boss to agree to this.

(might not/very easy)__________________________________?

You should negotiate and try to reach the compromise. Don’t forget use "should", "could", or "might" to remind or inform people about what to do next. Without such words, you could sound too much like a teacher or a policeman. Use phrases like "I think" and "maybe" and "perhaps" to introduce suggestions. These words do not indicate uncertainty; they do express respect for the other person.

COMMUTICATION

On the telephone

Work with a partner. How many telephone expressions can you make in 2 minutes using one word or phrase from two or more sections below (e.g. Can I have your name, please?). Write them down.

Can

I you

ask check speak to take see if help have give speak up hold on get tell leave say spell read get back to

who’s me you he/she him/her your name a massage someone something a moment it that

please about it again with me with you back to me I called within the hour to call me back a few details on that is there for me tater today calling when he/she’ll be back

12.Make up a dialogue with your partner, use the phrases given below:

Peter: This is Peter Jackson. Can I have extension 3421?
Operator: Certainly, hold on a minute, I'll put you through...

Peter: Yes, could you ask him to call me back. I need to talk to him about the Nuovo line, it's urgent.

Peter: Yes, that's 22 44 78, and this is Peter Jackson.

Frank: Bob Peterson's office, Frank’s speaking.
Frank: I'm afraid he's out at the moment. Can I take a message?
Peter: Thanks, bye.

Operator: Hello, Frank and Brothers, How can I help you?
Peter: This is Peter Jackson calling, is Bob in?

Frank: Could you repeat the number please?
Frank: Thank you Mr Jackson, I'll make sure Bob gets this as soon as possible.
Frank: Bye.

<== попередня сторінка	\|	наступна сторінка ==>
The International Communications	\|	Leaving a Message

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