FOCUS 8. Choose the best answer
1.
| I’d like to speak to Mr. Suhov, please.
| A. He is not here.
|
| B. I’m afraid he’s not here at here at the moment.
|
| C. Well, you can’t. He is absent.
| 2.
| Can I speak to Mr. Suhov, please?
| A. Hold on please.
|
| B. Don’t go away.
|
| C. All right.
| 3.
| Could I speak to Mr. Suhov, please?
| A. Who’s calling?
|
| B. Who are you?
|
| C. What’s your name?
| 4.
| Who’s speaking?
| A. I am James Hudson.
|
| B. This is James Hudson.
|
| C. James Hudson speaking.
| 5.
| Can I ring you back later?
| A. Yes, ring me.
|
| B. Yes, please do.
|
| C. Of course, yes.
| 6.
| When can I reach you?
| A. One hour.
|
| B. When you want.
|
| C. I’ll be in till 7.00 p.m.
|
FOCUS 9. Complete the following conversations with phrases from the list below. Use each phrase only once
A.
| Hello, is that 417 5384?
| 1.
|
|
| Can I speak to Mr. Watson, please?
| 2.
|
|
| I see. Well, what time will he be there?
| 3.
|
|
| Right, I’ll ring again then. Thanks a lot.
| 4.
|
|
| Goodbye
|
|
| B.
| Bill Doomster.
| 5.
|
|
| Oh, I’m fine, thanks. You know, you gave my address to a friend of yours?
| 6.
|
|
| That’s right. Jim Broomstick, that was his name. You know I can’t find his phone number.
| 7.
|
|
| Ah, thanks very much. I can call him back now. That’s a real help.
| 8.
|
|
| Yes, it would be nice to see you again. Goodbye for now.
|
|
| C.
|
| 9.
|
|
| I’d like to speak to someone about an order.
| 10.
|
| 11.
|
|
| I’m phoning about our order for eight engines.
| 12.
|
|
| Yes, it’s 213/DA/2020. We’d like earlier delivery if possible.
| 13.
|
|
| OK. Could you ring me back today?
| 14.
|
|
| That’ll be fine. Thanks very much.
|
a.
| I’ll put you through to Sales Department.
| b.
| From about two this afternoon.
| c.
| I’ll look it up for you… It’s 8-903-210-14-18
| d.
| Yes, 6.00 p.m. if that’s convenient.
| e.
| Yes, it is. Can I help you?
| f.
| Not at all. We must meet and have a drink some time.
| g.
| I’m afraid he’s out of the office at the moment.
| h.
| Corner Garage. Can I help you?
| i.
| Right. Well, I’ll have to check with the workshop.
| j.
| Can you give me the order number?
| k.
| The one who does computer software?
| l.
| Sales Department. Can I help you?
| m.
| Oh, hello, Bill. How are you keeping?
| n.
| You’re welcome. Goodbye.
|
FOCUS 10. You overhear a colleague say the following things on the phone. What questions do you think he is asked?
1.
|
| | Yes. I’d like to speak to Olaf Jahnsen, please.
| 2.
|
| | Yes, it’s Anatoly Gorbalsky.
| 3.
|
| | Gorbalsky. G-O-R-B-A-L-S-K-Y.
| 4.
|
| | Yes. Can you just tell him Anatoly called?
| 5.
|
| | I’m not sure. It is 234-33-44.
|
FOCUS 11. Rephrase the telephone dialogue using more appropriate language
A
| Yes?
| B
| New Generation?
| A
| Yes. What do you want?
| B
| I want to speak to Judy Marshal.
| A
| Wait. Maybe she is here.
| B
| Be quick.
| A
| She’s in a meeting.
| B
| When can I speak to her then?
| A
| Who knows? Phone back later.
| B
| I don’t want to. I want to leave a message.
| A
| What is it?
| B
| Tell her to phone me.
| A
| Who are you?
| B
| Andrew Brownshveizer.
| A
| What?
|
| B
| I said Andrew Brownshveizer.
|
| A
| Spell your name.
| B
| A-N-D-R-E-W B-R-O-W-N-S-H-V-E-I-Z-E-R
| A
| OK. Andrew. I’ll tell her if I see her.
| B
| You’d better.
| A
| See you.
|
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