First words

Often the first words are the most difficult. Bellow are some suggestions for “breaking the ice” (either could be said by a visitor or by the person receiving the visitor)

Would you like a cup of coffee? Sorry to keep you waiting. I was rather tied up just now. Is it your first visit? What do you think of the city? Isn’t it cold today? You found us without too much difficulty, I hope? Did you have a good trip? Have you been to New York before?

Sorry I’m a little early. I hope it is not inconvenient. I’m pleased to be here, after a trip like that. I like your office. People are very helpful here. On my way to meet you….

Ending the small talk

If this small talk continues too long, you may want to change the subject to business matters. Here are some ways of doing it.

With someone you know well:

Let’s get down to business.

Let’s get started.

With someone you don’t know well:

Perhaps we could talk about the subject of our meeting.

Shall we talk about the reason I’m here.

II. Find the proper answers to the following sentences.

How do you do?

Glad to meet you.

Good afternoon!

Good morning!

Goodbye!

Hi!

How are you getting on?

Would you like a cup of coffee?

Thank you very much.

III. What would you say to the following people when you meet them?

a) Doctor Adler (at the surgery)

b) Louise (at an office party)

c) Mrs. Truman (at a formal dinner)

d) Edward Smith (at an in-company management seminar)

e) Mr. Martin (a Canadian customer)

f) J.C. Fisher, Jnr. (your new vice-president)

IV. What expressions would you use in the following situations? Choose one of them and make a dialogue.

a) On a sales visit to a potential customer.

b) At a weekly planning meeting with colleagues.

c) At a meeting to obtain finance from a bank.

d) Before making a speech at an office party.

II. Phoning your contacts

<== попередня сторінка	\|	наступна сторінка ==>
II. Answer the following questions.	\|	I. Making a call.

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