Look at the underlined phrases in the phone calls in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
5. Work in pairs. Read the phone calls in Exercise 3 aloud (Student A–you are very tired and can hardly keep awake, Student B – you are very nervous and your voice is shaking). Take turns to be A and B.
H 6. Act out one of the calls in Exercise 3. Remember to change names and some details:
a) act out Call 1.
b) act out Call 2.
VOCABULARY
Look at the phrases from the two phone calls. Does the person answering the call (A) or the person making the call (B) say them? Write A or B in the boxes.
1.
… speaking. Can I help you?
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7.
I’m sorry the line is busy.
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2.
This is… from…
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8.
Who’s calling, please?
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3.
Can you leave a message?
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9.
Just a moment, please.
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4.
Do you want to hold on or call back later?
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10.
Can you ask him to call me back?
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5.
Can I have your number?
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11.
Can I take a message?
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6.
Can I speak to …, please?
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12.
Can you ask him to ring me back?
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