Online Support

ICONICS maintains a comprehensive Web site at http://www.iconics.com. This is the best place to go for the latest events, support information, product downloads, licensing, documentation, services, and product news.

Note.Software obtained from ICONICS.com is subject to the ICONICS License Agreement.

Telephone Support

ICONICS support centers are open Monday through Friday, year round, except for local holidays and ICONICS holidays. Support handles calls on a first-come, first-served basis. Calls are answered immediately during the business hours below.

Americas (United States): 508-543-8600 8:00 AM 6:00 PM Eastern Standard Time
Europe (Czech Republic): 420-377-183-447 9:00 AM 6:00 PM European Central Time
Asia Pacific (Australia): 61-297-273-411 9:00 AM 6:00 PM Australian Eastern Time

Please have the following available when you call:

Your SupportWorXPlan Number

Your GENESIS64 Registration or Serial Number

A PC available for tests and diagnostics

A clear understanding about the issue.

The version of your OS and the ICONICS product(s)

OPC server or relevant third-party software info

Note: Go to http://www.iconics.com/Support.aspx to contact our Technical Support department.



7.4.7 Поддержка по электронной почте

адреса электронной почты Центра поддержки ICONICS являются :

North America: Support@ICONICS.com

Europe: EuropeSupport@ICONICS.com

Pacific Rim: PacificRimSupport@ICONICS.com

Пожалуйста, укажите номер Вашего плана SupportWorX и Регистрационный номер или серийный номер продукта при отправке сообщения. На запросы по электронной почте будет дан ответ по системе первый пришел, первый обслужен, обычно в тот же день (до трех).





Foxborough Blvd., Foxborough, MA 02035

508.543.8600 FAX 508.543.1503

www.iconics.com E-mail info@iconics.com

2013 ICONICS, Inc. Все права защищены.

Технические характеристики могут быть изменены без предварительного уведомления

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