DIALOGUE 1. (With a desk clerk)

Good afternoon. What can I do for you?

· We'd like two single rooms with a bath for the night

· Have you made reservations?

· Yes. I sent a telegram from New-York. My name is Adam Smith.

· Ah, yes, sir. Here you are, rooms 214 and 215. Second floor.

· Are they single rooms with private baths? And what will it come to all in all?

· Yes, singles are quite comfortable too. 8 ($) a day. How long will you stay here?

· I think we'll leave at about noon the day after tomorrow. Shall we pay in advance?

· Yes, please. Transient guests are asked to settle their accounts in advance. You can pay at the desk to your left. Will you please register?

DIALOGUE 2. AT THE HOTEL "ON THE BEACH" (With the receptionist)

· Welcome to the Hotel "On the Beach".

· Good afternoon. We are Mrs. and Mr. Evans. We booked through Wood's Holiday Tours.

· Oh, yes. We have expected you. You are the first here. You are the people, who booked at the last moment, aren't you? You were very lucky to get a room just now.

· We looked forward to this trip very much.

· I am sure you'll enjoy staying here. You 'II be very comfortable here.

· Yes. But have we got a room with a bath?

· No. I'm afraid, not. But there is a shower in your room. Meals are taken in the main hotel. It's only a short walk. Could you just sign this, please? And here are your keys.

Read and dramatize the dialogues.

Making Hotel Reservations by Telephone.

Clerk: Centre Hotel. Good morning. Can I help you?

Lavrov: Good morning I'd like to reserve a single room with a bath beginning next Tuesday.

Clerk: Name, please?

Lavrov: Victor Lavrov.

Clerk: How long will you be staying, Mr. Lavrov?

Lavrov: I'll be staying for ten days. And one more thing I'd like it to be a quiet room, not overlooking the

street.

Clerk: Just a moment... Unfortunately, we haven't got any such accommodation available

at the moment, but the hotel's situated in a very quiet part, I'm sure you'll enjoy your stay

here whichever room you book.

Lavrov: Oh, thanks, I'll leave it to you, then.

Clerk: Very good, sir. We'll be looking forward to seeing you with us next Tuesday.

Checking In

Receptionist: Good morning, sir. Can I help you?

Lavrov: My name's Victor Lavrov. I believe you have a room booked for me.

Receptionist: Just a second... Yes, it's a single room with a bath on the third floor facing the park.

Just bed and breakfast, right?

Lavrov: Yes. that's right What time's breakfast?

Receptionist: From 8 to 10, sir.

Lavrov: Would you call me at 7.45, please?

Receptionist: Certainly, sir. Just sign here.

Lavrov: (Puts his signature) Is that all?

Receptionist: Yes. sir. Here's your key. Room 327 on the third floor. I'll have your luggage sent up.

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<== попередня сторінка	\|	наступна сторінка ==>
AT THE HOTEL	\|	Complaints

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