NES comments

Many of the comments made by NSE respondents suggest an awareness of the difficulties of using a foreign language for business communication, in this case using English as a Foreign Language (EFL), and an appreciation of the effort involved (e.g., ‘‘They always speak better English than I speak their native language’’ (NES4) and ‘‘Since most meetings of international bodies are conducted in English, this almost gives native English speakers an ‘unfair advantage’’’ (NES6). Many also showed an intuitive sensitivity to the needs of NNESs and of how to modify their own NES language use in international contexts. There was also a degree of self-criticism in comments such as ‘‘Too many English speakers do not make allowances in international gatherings’’ (NES5). Indeed, this criticism was independently made by a NNES respondent: ‘‘Of course I think I should improve my English, especially in international business contexts but I also think that native English speakers should make greater efforts (actually, most of them do none) in order to be properly understood by non-native English speakers’’.

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Read these comments about people's attitudes to banks. Complete each idiom.

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Discussion	\|	Conclusion

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