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A Short Course in Human Relations

UNIT 1. BREAKING THE ICE

To make the world a friendly place,

one must show it a friendly face.

Lead-in

Read the following words of wisdom. What do they mean?

· The world is a looking glass and gives back to each person a reflection of his attitude.

· Treat everyone with politeness, even those who are rude to you – not because they are nice, but because you are.

· True politeness is perfect ease and freedom. It simply consists in treating others just as you love to be treated yourself. (Chesterfield)

· Ceremonies are different in every country, but true POLITENESS is everywhere the same. (Oliver Goldsmith)

A Short Course in Human Relations

The Six Most Important Words: "I admit I made a mistake"

The Five Most Important Words: "You did a good job”

The Four Most Important Words: "What is your opinion?"

The Three Most Important Words: "If you please"

The Two Most Important Words: "Thank you"

The One Most Important Word: "We"

The Least Important Word: "I"

Читайте також:

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2. A Short Course in Human Relations
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4. A young witch with short blonde hair poked her head around the curtain; Harry saw that she too was wearing magenta staff robes.
5. A. Make up short dialogues expressing your opinion, agreeing or disagreeing. Use the prompts given below.
6. A. Read the short extract from the interview and recognize any constructions expressing Future Actions.
7. An aged witch stood in front of him, holding a tray of what looked horribly like whole human fingernails. She leered at him, showing mossy teeth. Harry backed away.
8. And then Harry heard a thin, piteous human scream from amidst the terrible commotion, the thunder of devouring flame.
9. Answer the questions (1-6) about your course and write a small text about it.
10. As she named each drink, she gave her short wand a wave, and a cup or glass of it appeared on her desk.
11. B) Give a short description of some other disease using a few phrases from the text above.

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