Letter 2

Dear Mr Montini Thank you for your kind invitation to participate in the exhibition of medical equipment and speak at the seminar on 10 November. I am afraid I shall be very busy in the first half of November as I am inspecting the tests of our equipment at the works in Brighton.

Prompts:

1. Therefore I shall not be able to take part in the Seminar on 10 November. At the same time I am interested in your new models as well as equipment of some German and Japanese firms which are taking part in the exhibition. So I will try to be in London on 15 November. 2. Therefore I shall not be able to take part in the Seminar on 10 November. However I am sending you my report and recommendations. I hope these materials will be helpful.

Exercise 2.Write a letter according to the points of guidance given below. The beginning of the letter is given, the continuation is guided (follow the steps given below).

Letter 1

Dear Sirs We have received your letter of 11 December requesting us to pack Items 137 and 141 in plastic containers instead of cartons.

Steps:

- say that unfortunately you cannot meet your customer's request for new packing; - you wish to use your new improved packing material and are enclosing a sample of it; - you ask your customer to inform you if they approve of your packing.

Letter 2

Dear Mr S. Sorensen We acknowledge with thanks the receipt of your letter of 12 January requesting us to send our samples.

Steps:

- say that you are very sorry to be unable to send samples to your partner; - however advise your partner - if he wishes to obtain a general view of your production programme, quality and packing - to contact Mr Jeremy Morgan at OPI Suppliers in Birmingham who carries a complete line of your samples; - say that you are expecting your customer's early reply.

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