Written Speech Patterns Used in Business Language

We thank you for your first letter of the 1 st October - 1

We learn your address from -

We are pleased to learn - ...

We ask to send us

Please, send us ...

We shall be glad if you will send us - , ...

We enclose with the letter -

We are looking forward to your reply -

Please, let us know - ,

We are prepared (to do smth) - ( -)

We wish to inform you We would like to inform you } -

We have to inform you - ( - )

In reply to your letter -

We are pleased to offer you - ...

In reply to your letter of ... - ...

We are sorry we are unable to meet your request ... - , ...

We are most pleased that ... - , ...

We would like to have further details about ... - ...

wish to thank you ... - ...

3. Read and translate the following word-combinations:

International commerce Wording a letter Offending the client
A foreign counterpart Exploring for smth. Claiming the money
To make an impression Searching out the clients To insist on receiving smth.
Polite language A sign of politeness To run off copies
To be ruled by formulas A confirmed factor To skip the formalities

4. Open the brackets using the verbs in the correct forms:

1. Business letters (to be) important in international commerce.

2. Once you (to learn) a standard way of organizing and wording a letter, you (to be) able to write any letter.

3. After the meeting or a business lunch you can (to write) a follow-up letter to a person you (to meet).

4. In a collection letter you (to want) to get your money without offending your client.

5. The memo (to be) a great way of sending letters to staff members, associates, or people you already (to do) business with.

5. Complete the following sentences as in the text:

1 .The main means of communication in business are ... .

2. There are such kinds of business letters as ... .

3. The letter of introduction is a letter of... .

4. The prospecting letter is a letter of ... .It may be also ....

5. After the meeting or a business lunch you can write ....

6. In a collection letter you will want to ... .

7. The short forms of business letters are ... .

8. The memo is a great way of sending letters to ... .

9. We send and receive this mail via ... .

10. An additional benefit of sending emails is ... .

6. Answer the following questions:

1 .What are the main means of communication in business?

2. Why are business letters important in international commerce?

3. What kinds of business letters do you know?

5. What are the main parts of an introduction letter?

6. In what meaning do the businessmen use the word "prospecting"?

7. What kind of letters will you write after the meeting or a business lunch?

8. What kind of letters do you need to write if you want to get your money without offending your client?

9. What short forms of business letters do you know?

10. What is the most widely used form of communication in your country?

IV. Practice Drills:

1. The following is an incomplete follow-up letter. Fill in the blanks with appropriate expressions.

| Dear Mr. Jones:

First let me a)________________for meeting with me last Thursday. I welcomed the

opportunity to meet you and learn about your company.

I hope that we will get together again soon. I will be b)________to set up appointment.

c)_________seeing you again.


2. Write a reply to the following letter. Your reply should include the following:

1. Reference to the above letter.

2. Confirmation of your participation.

3. Request for more information about the programme.

4. Apology for not being able to give another presentation (pressure of work)? For preparation).

5. A polite phrase to end the letter.


  1. A Pidgin Language
  4. Areas of Business Management
  5. Articulatory aspect of speech sounds
  7. Bearish Continuation Patterns
  8. Bullish Continuation Patterns
  9. Cultural differences. Body language
  10. English Language
  11. Examples of compounding from different languages
  12. Germanic languages.

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