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Guided letter writing practice

Exercise 1. Read the following letters and answer the questions given below.

Letter 1. The letter writer admits his fault but wants further details

Questions:

1. In connection with what claim has the letter been written?

2. What does J. Crowder and Co. want to investigate?

3. What does the supplier need for this investigation?

4. What are his requests?

5. What plan did Mr E.T. Campbell have in mind when he was writing this letter? Draw up the plan.

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